Effective Date: September 14, 2024

At Care Partners 365, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the California Online Privacy Protection Act (CalOPPA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA) (including its amendment, the California Privacy Rights Act (CPRA)).

By using our website, www.carepartners365.com, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal data that you voluntarily provide to us, which may include:

• Personal Information: First and last name, email address, phone number, mailing address, city, state/province, zip/postal code, and social media profile information.
• Professional Information: Submitted via the career form on our career page (www.carepartners365.com/career).
• Other Information: Collected through cookies, tracking pixels, and similar technologies for analytics and remarketing purposes.

We collect this information directly from you when you provide it via our contact form, career form, or when interacting with our services.

2. Use of Collected Information

We use your personal information for the following purposes:

• To provide and maintain our services.
• To process payments.
• To respond to inquiries and provide customer support.
• For marketing and promotional purposes, including remarketing and advertising on Google and Facebook.
• To comply with legal obligations and resolve disputes.
• To improve our website, products, and services through analytics and tracking technologies.

3. Third-Party Services

We use several third-party services that may collect, store, or process your data on our behalf:

Google Analytics

We use Google Analytics to monitor and analyze website traffic. Google Analytics may collect your IP address, browsing behavior, and interactions with our website.

To opt out of Google Analytics tracking, you can install the Google Analytics Opt-Out Browser Add-on.

Facebook Pixel

We use the Facebook Pixel for marketing and remarketing purposes. The Facebook Pixel tracks conversions and allows us to serve targeted ads to users who have previously visited our website.

For more information on how Facebook uses your data, refer to their Data Policy.

Email Marketing

We use [Put in your email marketing platform here] to send email newsletters, marketing communications, and updates. By subscribing to our email list, you consent to the collection of your email address and other personal data for this purpose. You may unsubscribe at any time by clicking the “unsubscribe” link in any of our emails.

Payment Processors

We use [Insert payment processors here] to process payments securely. Your payment details, including credit card information, are handled by these third-party providers and are subject to their privacy policies.

4. Legal Basis for Processing Personal Data (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Consent: By providing your information, you have given us consent to process it for the purposes outlined above.
• Contractual Necessity: To fulfill contracts, such as processing payments or responding to inquiries.
• Legal Obligation: To comply with applicable laws and regulations.

5. Your Rights (GDPR and CCPA/CPRA)

You have the following rights regarding your personal data:

For EU/EEA Users (GDPR):

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data.
• Right to Restrict Processing: You can request that we limit the processing of your personal data.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used format.
• Right to Object: You can object to our processing of your data based on legitimate interests or direct marketing.

For California Residents (CCPA/CPRA):

• Right to Know: You can request the categories and specific pieces of personal information we collect, use, or sell.
• Right to Delete: You can request that we delete your personal data.
• Right to Opt-Out of Sale: We do not sell personal data. However, you can opt out of any future sales if that changes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise your rights, contact us at admin@carepartners365.com.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to improve your experience on our site and serve targeted ads.

You can control the use of cookies through your browser settings, but disabling cookies may limit your use of certain website features.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of those third-party sites. Please review their privacy policies before providing any personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” You are encouraged to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Care Partners 365
Kingston, Jamaica
Email: admin@carepartners365.com